My Dear Fellow Indian IT Nerds,
Is it that time of the year when
you are scratching your head trying to remember what you did last summer,
winter, spring and autumn? If you are one of us – a clueless cubicle dweller –
the chances are that you have been suddenly asked to submit your appraisal and
have been given less that a week to write down the reasons why you won’t be able to
drive a car to work next year. In case your metamorphosis has not yet begun,
and you still call yourself a human, you probably loathe this time of the year.
I pity you if you are naïve enough to believe that your manager will read your attempt
at inglis essay, your first since high school.
Please tell me that you are not planning to write original accomplishments rather
than just use those of the last year (which of course should be from the year
before and so on…going back to the time when you copied those from a poor bastard
who was leaving the company).
Do you really think your manager
is going to evaluate you and give you the rating you deserve? Even when giving
you a good rating may mean that the cost to his/her project will increase? Knowing
that you will probably move to a better role outside his/her project or maybe
will just take the hike and leave the company? What is more probable – that you
will get an excellent rating because you are critical to the project right now
or because you did very well in the project that just ended?
Oh dear! You child! This is a clever process. The
scam of the century! It is one of the best device created by those who have
paid hefty bribes in name of MBA fees to ensure that the rating you get is what
they want not what you deserve.
I empathize with you. I know that
from your viewpoint, the so called “Yearly Appraisal Process” is the stupidest
thing MBAs have ever created. It shows lack of creativity in those who consider
themselves above human race.
I share your disgust and so I
being one of the optimists, I came up with a better method of evaluation. And I
am going to just give it away. I would love to receive a Nobel but considering
situation of my fellow techies I’ll just give it away in hope that some MBA
will pick this idea, put in some management jargon that no one understands and write
a book with an eye-catching title. My mission is to change the world – of every
cubicle!
So here it goes.
I love playing games – the virtual
ones that do not carry much risk of physical injury. As a kid I used to play a
lot of Super Mario and Contra. Later on, there were PC games
especially shooting genres such as Counter-Strike
and Max Payne and racing ones such as NFS.
I am not much into X-Box and PS but I hope you get the idea – I like video
games!
The good thing about these games
is that they are highly objective. There are set rules. As long as you play by
the rules – shoot as many as possible or outrun everyone else – you win! Plain,
simple and fair.
Now where do you think our
appraisal process stands with respect to these games? If your Boss says that you
will be tested for completing code X on schedule do you really believe him? Is
that the rule? Or is it that you are actually supposed to prepare all his spreadsheets and presentations on
schedule after you drop his/her son to school? Yes, there are some who walk
among us, who understand this cryptic language, but they are just freaks or
worse – future MBAs.
My proposal therefore is to learn
from the kids. Envision a system where you will be awarded points for each
achievement, as and when it happens. This will be much like the points you get
when you shoot a guy or blow a wall in Contra.
For example, if you resolve a service ticket of low complexity then you get 10
points. You implement a project of 50 hours and you get 30 points.
Every project will have to create
a cross reference chart, which maps an expected achievement against the number
of points which will be awarded for it. The achievements can be weighted as per
the goals and priorities of the project and the organization. For example, if
it is a big thing for your organization to deliver value added innovations to
your clients then they can award more points to such an activity. No longer
will your manager have to bother you with sermons about being proactive and innovative.
As rules will be clear, you will simply have to choose from the chart which
extra-activities fit you best and will make you top point-holder. (In case you
are one of those who do not have much work to showcase during the year because
you were never allocated any work - you are actually lucky! – you will also be able
to choose some generic activities from this chart and build up your points).
Some (read managers) may argue
that such a process will take a lot of time to create and will be a waste of
time. You can easily counter them by pointing out the useless processes that
you are often asked to document and the highly employee terrorizing policies
that HR loves to create are also similar waste of time. However, in name of flushing
out inefficiency and increasing productivity, we must endure the pain.
Your manager will also not like
the idea that he/she will have to approve your accomplishments on a daily
basis. If my idea is implemented at organization level then an automation tool may
be created (like the one that you probably already use for claiming your work
hours). Your manager will then have to just approve the points that you claim
against an activity.
I have thought of a name for such
an evaluation system – Metered Rating System (MRS). The MRS spits in the face
of the “Bell Curve” – the favorite of MBAs! The accumulated points will show a much better picture of where a person stands, in relative and absolute terms.
With MRS you will no longer need
those goals and achievements that you copy-paste at start of the year and then
forget about during rest of the year. You will no longer dread that one day,
when you sit down remembering your accomplishments and realize that you have
deleted all your appreciation mails. Most importantly, your evil manager will
have no excuse to deny you a promotion or a hike when you can proudly show him that you
have earned maximum points. The system will be objective, transparent and fair.
If you are convinced that my
method has potential to ‘put a ding in the cubicle’ then please go ahead and
share it with your manager or HR. All the best!
Yours truly,
MJ
PS: I had the audacity to share
my idea with my managers. They called a meeting and for next hour I was the
star of the comedy circus!